Russia: All flights to St. Petersburg have been cancelled. Nadi-Los Angeles return services will operate daily until Sunday 22 March, and will be suspended after the last Los Angeles-Nadi flight returns to Fiji on 24 March. New cards only. Their SYD/LAX daily direct is showing available JAN 11, 2021. Fiji Link’s domestic services will continue as scheduled for now, and may be reduced depending on demand. They did this within hours of me sending them an email. Qantas is only offering 10%  bonus credit or double  mileage or double status but not two out of three offers. 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Of course my wife was on a cheapo sale fare... who the hell pays full fares on Jetstar to fly to Bali?! Their SYD/LAX daily direct is showing available JAN 11, 2021. Sara Gul are you saying that you received 20% refund credit plus either double  mileage or double status? I wasn't on line nor was it when I rang Qantas Premium telephone centre. Return services between Suva and Sydney, Auckland and Port Vila, along with services between Apia-Honolulu and Christmas Island (Kiritimati)-Honolulu are also suspended with immediate effect. Qantas offered the 10% added value or the double points or status credits to keep this in 'Travel Pass' credit. The almost complete shutdown of all international flights is necessary to respect the various border control restrictions now in place, including from its Nadi hub. They are still planning on going but staying away from crowds. Now have disputed transaction on my credit card. Over 70 Fiji Airways flights scheduled for Saturday were cancelled, including outbound flights to Melbourne, Sydney and Brisbane. I supported Qantas for years. Travel credits, on the other hand, are more restrictive than a cash refund: you’ll be locked into flying with Qantas on your future travels, even if competing airlines are offering better fares or more convenient flight schedules when you next plan to fly. Probably because they have so many passengers to refund world wide mine too six weeks for the refund to appear in my bank account. I said that in my opinion the sorts of trips I am doing, as they often involve training and conferences, won't be running until 2022 so I'd rather take the refund, unless Qantas could do a better deal, as I'd read about other people getting this. As an alternative to refunds, and to prevent a cash-bleeding 'run on the bank' which would hammer Qantas' balance sheet, the airline has been encouraging passengers to turn their booking into travel credit which can used on future Qantas flights through to the end of 2022. If I had been offered a $3,600 voucher I probably would have accepted. The country needs its tourism industry to survive, and Fiji Airways is an integral part of this ecosystem. Login now. Apart from the above Narita and Hong Kong recovery services, the airline will be running some supplementary recovery flights to Auckland, Sydney and Los Angeles for any remaining passengers wanting to get back to their countries, as well as bring back home any Fijian nationals still in those cities. 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Enjoy 150,000 bonus Altitude Points when you apply, are approved and spend $4k on eligible purchases within 90 days of approval - Westpac Altitude Black Mastercard with Altitude Rewards. See route maps and schedules for flights to and from Nadi and airport reviews. Additionally, all senior management are taking a 35% pay cut. Today's cancellations are in keeping with the airline's previous statement that international flights are "unlikely to restart before July 2021," with the exception of mutual 'travel bubbles' with countries such as New Zealand, Singapore and Japan as they bring COVID-19 under control. If you want it, make a decision by such date, or you will get dollar credit. We've been advised not to recommend/sell any QF international flights until possibly Jul 2021. As previously reported by Executive Traveller, you can expect sweeteners from Qantas to turn a cancelled booking into a flight credit for future travel. Working with foreign embassies and Governments, Fiji Airways will mount one-off recovery flights on an ad-hoc basis during the suspension period as necessary to allow citizens/residents to return home or to their point of origin. Mr. Andre Viljoen, Managing Director and CEO of Fiji Airways said: “This is by far the most drastic move in our airline’s proud 68-year history. Recovery services to/from Tokyo (Narita) and Hong Kong are planned for March 27 and March 29 respectively. All flights are qantas code share & from fiji to lax also american & air nz code share. If I had a Jan 1, 2021, flight SYD/LAX coming home 2 weeks later, I would expect to be able to get on same flights Jan 1, 2022 with same return dates, with no cost difference whatsoever (or possibly 1 day different due to change of days year to year). “These are necessary and prudent measures to preserve cash as we, like most other airlines around the world, try to ride out this crisis. They are, however, necessary measures to navigate through this crisis. Many will never ever see a refund. If you were booked on thai you will probably never ever get a refund, but maybe a credit or flight at later date, as they look likely to shrink but not disappear. Yup, had my share of insufferable know-all South Africans on the other end of the line over the years but at least you know what you will be getting when they answer. If no luck with Jetstar, do a CC chargeback with your bank. Guests are able to defer travel or retain credit for future use. We are restricted by the border control measures now enforced across a large part of our network, which make it nearly impossible for us or any airline to continue scheduled operations. Peru: On March 16, European flights in Peru were banned for 30 days. Interesting to see if they now make an offer to make the voucher worthwhile. I haven't heard of any other airline anywhere in the world doing such a thing. Fiji airways has only cancelled FIJI/USA (LAX & SFO) up to JAN 10, 2021. On the plus side, refunded money can eventually be spent on travel with other airlines, if there are destinations or promotional sales which appeal. qantas flights to LAX very much alive in early January peak season. Read more: Qantas offers travel credit incentives over refunds for cancelled flights. The credit was put into multiple Travel Pass credit vouchers valid until December 2022. My travel agent says that Qantas has cancelled all overseas flights for November apart from NZ, so clearly something is underway, but maybe taking a while for all the cancellations to flow through the system. These are extremely trying times and we thank our staff, partners and customers for their ongoing support. Further to my reply above re still waiting for refund from cancelled flight in March, I disputed the transaction online with my bank on Sunday, got a call yesterday asking for any emails with Qantas which I sent through and refund appeared in account this morning - great service from the bank... as a travel agent , this is our daily nightmare. Click More than 130 Fiji Airways flights have been cancelled for 48 hours due to a tropical cyclone raging over the South Pacific nation. Already have an ET account? Airlines only cancelled flights because govts closed borders. All Rights Reserved. Fiji Airways is still hoping to fly Australia to Fiji from 1OV 1, 2020. Holidaymakers are … Flights to Lima have been suspended for the time being. Non-flight packages - a holiday that doesn't include a flight If you booked through a travel agent and not directly with STA Travel Limited please speak to your travel agent first for advice. Following the Foreign Office’s continued advice against all but essential travel to mainland China, BA has cancelled all flights to and from Beijing and Shanghai until 17 April 2020. Southwest 5. Fiji Airways Compensation. We have also engaged with all relevant stakeholders in this regard.”. Delta Air Lines 3. Good thing I'm not intending on flying anywhere with Qantas. My wife received an email from Jetstar yesterday advising that her flight to Bali in November has now been cancelled and only offering her a travel credit in the form of a voucher - no cash refund! I believe that they've handled my request very well. I am platinum &got a call out of the blue recently offering me additional points or double status credits on a recently cancelled domestic itinerary, redeemable any time up to 2022, so it’s definitely not urban legend. As an aside, we have cancelled a cruise with Scenic to Antarctica and they used force majeur clause to say they would not be offering a full refund, only a voucher. qantas is not as alone as you suggest. Cash preservation is the only way to ensure the sustainability of our airline. Fiji Airways will operate a daily Nadi-Sydney service until Sunday 22 March, and suspend the service after that. Fiji Airways is still hoping to fly Australia to Fiji from 1OV 1, 2020. But then when we have the service cancelled it takes for ever to get our money back. The suspensions are in place until the end of May, and may be extended further if travel restrictions remain in place. AnthonySydney, Qantas WILL offer 20% bonus value and/or stack that with a double points or double status credits deal, see my comment further down. We’ll send you an email containing the activation link. The affected flights are being cancelled now. Presumably they are hoping to get new bookings and payments to offset refunds. Qantas ff program ? interact with our community. Return services between Nadi and Brisbane, Melbourne, Christchurch, Wellington, Hong Kong, Tokyo (Narita), Apia, Tarawa, Christmas Island (Kiritimati), Vava’u, San Francisco are suspended immediately. I also hold Platinum for life. With NZ/Australia flights starting this Fri, with pax with no quarantine or restrictions for kiwis, that's a reasonable hope. A number of Fiji Airways and Fiji Link flights will be impacted due to projected adverse weather conditions associated with Severe Tropical Cyclone (TC) Yasa in the region. More than 130 Fiji Airways flights have been cancelled for 48 hours due to a tropical cyclone raging over the South Pacific nation. Airlines flying between Fiji and Australia are cancelling flights as Cyclone Winston intensifies in the region. Developed And Designed By Webmedia Fiji, Regional Tourism Investment Directory (RTID), Fiji Airways Suspends 95% of International Flights in Response to COVID-19 Impact, As 2020 Ends, Tourism Looks Forward With Determination, Rural Development and Recovery Focus Of Executive Training Programme, Tourism Solomons Coronavirus Update – further DOI directive. One of the many actions the airline is implementing Leave Without Pay of four weeks between the period of April to June for all employees. Deciding whether to accept a travel credit – especially with an incentive attached – or to take a refund? I was not offered any incentive to take a voucher even though I asked. It is sad to see that we are requested to pay for a service upfront before we get it. think the headline implies that they cancelled all international. I have a $3,000 refund due for a trip to Japan. However, no airline on that continent has decided to stop all international flying until April. If your enquiry was answered by a consultant in the South African call centre then I'm not suprized.Very poorly trained and rude to boot. If you need to speak to someone to book one of the above flights only, please call Reservations on 3304388 or 6720888, or 9103603. Fiji is closed to travellers for now – check our live COVID-19 page for more info on Fiji travel restrictions. Not sure how true it is that Qantas are offering 20% of paid amount plus either double miles or double status. As borders come down, where can you travel across Australia? Other readers report an offer of either double Qantas Points or double Qantas status credits for taking a flight voucher over a refund, with some being offered both a credit value boost and a points or status credit bonus in their frequent flyer account. Flights to and from Fiji have been cancelled or brought forward as the island nation braces for a tropical cyclone due to hit today. All inbound passenger flights to Fiji scheduled between Thursday to next Monday has been canceled by the coronavirus Risk Mitigation Taskforce following a new variant of coronavirus in Britain. We are assisting our customers as best we can in these trying times, working with those whose flights are immediately impacted first.”. Seventy-one flights to and from Fiji - including from Australian capital cities to Nadi - on Saturday on Fiji Airways and Fiji Link have been cancelled due to the category two cyclone. Freqflyer look at Europe with its current new lockdowns (and the US) many flights being cancelled. Here you can follow Pacific Tourism Organization on our social media channels. Also to San Francisco from January 11. Got mine back yesterday 28 weeks after I requested it. Book your flights to Fiji with confidence; there’s no commission to pay using Skyscanner! We have been operating for 40 years with over 600 branches across the country. third Why couldn't they offer like for like with no money changing hands if same season, dates etc. Qantas won’t speak to me as I booked through a travel agent. You won’t be charged any change or cancellation fees. “We are mindful of the importance of Fiji Airways to Fijian tourism and the Fijian economy. Talking point: have you given up on airport WiFi? Mr. Viljoen also announced that the airline will work with all staff and employee organisations, as the company re-assess its manpower requirements in light of suspension decision. My point is that I'm not aware of any other airline that has stated it will cancel all scheduled international services until the end of the Northern Hemisphere winter/Southern Hemisphere summer timetable, this early. I rang Qantas today in regards to my November 14th Flight to USA in Business and they said it was not cancelled yet. Beyond the appeal of seeing thousands of dollars land back into your bank account, both paths have their pros and cons. Some Qantas and Virgin flights from Australia to Fiji were also cancelled or delayed. If you purchased a ticket on a Fiji Airways flight which was scheduled to depart on or after 19 March 2020 and your flight was cancelled, Fiji Airways will hold 100% of the value of your ticket in credit for future travel. No reason Fiji/OZ flights couldn't start at same time. Welcome to Fiji Airways Fiji Airways will set cookies to operate and improve your use of our website, to offer you goods and services, to confirm your identity and to improve our products and services. Valid for 12 months, flight credits can be applied towards a new flight reservation, including to destinations other than the one you’d originally booked – such as for domestic travel. Sound like a bunch of poms. Qantas has over $1b in refunds... so understand the delay and the balancing act of operating costs and refunds with very little income. Receiving overnight refunds for March and April flights. This is NOT something offered up front to everyone but if you have a large enough booking and get the right operator you can nail this down as an alternative to Qantas refunding you the entire amount. Agreed! Hays Travel is the largest independent travel retailer in the UK. And of course it'll only be those who have paid a full fare that will be entitled to a cash refund... which means no-one!! FJ910/810 with under 3 hours at NAN with new A350 operating both sectors & opposite coming back JAN 25, 2021. Due to the high volumes of calls and messages through the airline’s Reservations Centre and social media channels, guests are requested to wait for flight notifications sent to them. Flights to and from Fiji cancelled. 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At NAN with new A350 operating both sectors & opposite coming back JAN 25, 2021 appeal. Cc chargeback with your bank account, both paths have their pros and.. Be converted into a Qantas fiji flights cancelled we are assisting our customers as best we in. Who the hell pays full fares on Jetstar to fly to Bali? trying. Previous refund same time hours of me sending them an email containing activation... % pay cut measures to navigate through this crisis simply say, here 's an option stop flying Qantas all! To and from Fiji have been suspended for the link but have you given up on airport WiFi taking!